Vis enkel innførsel

dc.contributor.authorBerntzen, Lasse
dc.contributor.authorJohannessen, Marius Rohde
dc.contributor.authorAndersen, Kim Normann
dc.date.accessioned2020-03-06T08:37:16Z
dc.date.available2020-03-06T08:37:16Z
dc.date.created2020-02-17T11:37:05Z
dc.date.issued2020
dc.identifier.citationCommunications in Computer and Information Science. 2020, 1135, 194-206.en_US
dc.identifier.issn1865-0929
dc.identifier.urihttps://hdl.handle.net/11250/2645684
dc.descriptionThis is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are roviding this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain.en_US
dc.description.abstractWhile adoption of new technologies and supply of online services are in focus of measuring uptake of online services in maturity models, measurement of direct and indirect outcome and value creation for the internal and external end-users are only marginal addressed. Based on three vignettes from Norway, this paper argues that the importance of cost overrun is overestimated in the short run, while long-term benefits, as well as indirect benefits, are underestimated in public sector it-projects. We present a set of propositions for future government digitalization projects, bringing attention to the involvement of internal and external users, and bringing focus to balancing short term and long term direct and indirect costs.en_US
dc.language.isoengen_US
dc.relation.urihttps://link.springer.com/book/10.1007/978-3-030-39296-3
dc.titleForward Value Creation and Digital Government: Solving the Cost-Benefit Paradox?en_US
dc.typePeer revieweden_US
dc.typeJournal articleen_US
dc.description.versionacceptedVersionen_US
dc.source.pagenumber194-206en_US
dc.source.volume1135en_US
dc.source.journalCommunications in Computer and Information Scienceen_US
dc.identifier.cristin1794668
cristin.ispublishedtrue
cristin.fulltextpostprint
cristin.qualitycode1


Tilhørende fil(er)

Thumbnail

Denne innførselen finnes i følgende samling(er)

Vis enkel innførsel