State of Affair in Terms of Big Data Utilization in Complex System Engineering Organizations: A Case Study in the Context of Norwegian Industry

Abstract

Effective utilization of big data is still an open question for most organizations. In the presented case study, we attempted to get a nuanced understanding of the state of affairs regarding big data utilization in Norwegian high-tech industries. This case study uses research methods like questionnaires, semi-structured interviews, observations, and co-creation sessions. These methods explore the data utilization processes at partner organizations of the H-SEIF2 consortium or lack thereof to systematically utilize big data in their projects from the perspective of employee perception. The presented case study provided insights into the case study organizations. For example, organizations still heavily rely on inconsistent manual data logging and our survey found that the Project Managers have a more optimistic perception of their usage of big data. In contrast, upper management has a more modest opinion of their current state. The presented case study also provided a more in-depth analysis of challenges that hinders data utilization and identified opportunities to enhance the value of ongoing and potential digitalization initiatives at the organizations.