The Impact of a Dual-Crew Model on Motivation on the Norwegian Navy's Frigates

Abstract

This master's thesis examines the dual-crew model implemented in the Norwegian Navy's frigates and its influence on crew motivation and turnover intentions. The study is situated within the broader context of the Navy's operational and personnel challenges, particularly focusing on the Lean Manning Concept's implications for work-life balance and crew retention.

The research adopts a mixed-method approach, employing both quantitative surveys and qualitative in-depth interviews to collect data. Surveys were conducted using Microsoft Forms to gather initial perceptions of the dual-crew model from crew members. These surveys provided a background for the qualitative phase, where selected respondents were subjected to in-depth interviews to extract insights into the crew's experiences and attitudes.

The theoretical framework is based on established constructs within organizational behavior, including motivation, job satisfaction, job embeddedness, work-life balance, and turnover theory. These constructs provide a lens through which the dual-crew model's impact is analyzed, offering a nuanced understanding of its operational usefulness and personal implications for crew members.

Findings from the study reveal that while the dual-crew model has preserved job embeddedness similar to the single-crew model, it has also redefined aspects of work-life balance, showing a potential decrease in turnover intentions. However, the benefits and challenges of the model are not uniformly experienced across the two crews, with some reporting increased satisfaction and motivation, while others perceive new work-life conflicts such as courses in their time off.

This thesis contributes to the discussion on naval personnel management by highlighting the dual-crew model's complexities and its effects on crew members. It provides a foundation for future research, particularly in exploring long-term outcomes and the broader economic and operational implications of the model.