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dc.contributor.authorSundling, Vibeke
dc.contributor.authorHafskjold, Linda
dc.contributor.authorEklund, Jakob Håkansson
dc.contributor.authorHolmström, Inger K.
dc.contributor.authorHöglander, Jessica
dc.contributor.authorSundler, Annelie J.
dc.contributor.authorvan Dulmen, Sandra
dc.contributor.authorEide, Hilde
dc.date.accessioned2021-02-10T13:42:23Z
dc.date.available2021-02-10T13:42:23Z
dc.date.created2021-01-28T20:27:51Z
dc.date.issued2020
dc.identifier.citationSundling, V., Hafskjold, L., Eklund, J. H., Holmström, I. K., Höglander, J., Sundler, A. J., van Dulmen, S. & Eide, H. (2020). Emotional communication in home care: A comparison between Norway and Sweden. Patient Education and Counseling, 103(8), 1546-1553.en_US
dc.identifier.issn0738-3991
dc.identifier.urihttps://hdl.handle.net/11250/2727228
dc.description.abstractObjective: Given the free movement of workers across countries, knowledge regarding communication differences between countries is imperative. In this study, we explored and compared the supportive responses of nursing staff to older persons’ emotions in home care in Norway and Sweden. Methods: The study had an observational, cross-sectional, comparative design, which included 383 audio-recorded home-care visits. Communication was coded using Verona Coding Definitions of Emotional Sequences. Worries and responses were categorised with regard to reference, communicative function and level of person-centredness. Standard statistical tests were used to analyse the data. Results: The Swedish nursing staff provided space for further disclosure of worry more frequently than the Norwegian nursing staff (75.0 % versus 60.2 %, χ2 = 20.758, p < 0.01). In all, 65 % of the responses were supportive. Multiple logistic regression analyses showed that highly person-centred responses were independently associated with worries phrasing an emotion, OR (95 % CI) 3.282 (1.524–7.067). Conclusion: The level of person-centredness was associated with the way in which older persons expressed their distress. The Swedish nursing staff provided opportunities for further disclosure of worries more frequently than the Norwegian nursing staff. Practice implications: Findings of intercultural differences should be incorporated into the training of nursing staff.en_US
dc.language.isoengen_US
dc.rightsNavngivelse 4.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/deed.no*
dc.titleEmotional communication in home care: A comparison between Norway and Swedenen_US
dc.typePeer revieweden_US
dc.typeJournal articleen_US
dc.description.versionpublishedVersionen_US
dc.rights.holder© 2020 The Authors.en_US
dc.source.pagenumber1546-1553en_US
dc.source.volume103en_US
dc.source.journalPatient Education and Counselingen_US
dc.source.issue8en_US
dc.identifier.doihttps://doi.org/10.1016/j.pec.2020.03.002
dc.identifier.cristin1881695
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.qualitycode2


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