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dc.contributor.authorKvanvik, Simon
dc.contributor.authorBudal, Lidvar
dc.contributor.authorMuller, Gerrit
dc.date.accessioned2019-11-25T13:10:20Z
dc.date.available2019-11-25T13:10:20Z
dc.date.created2019-11-08T10:15:05Z
dc.date.issued2019
dc.identifier.citationINCOSE International Symposium. 2019, 29 (1), 338-355.nb_NO
dc.identifier.issn2334-5837
dc.identifier.urihttp://hdl.handle.net/11250/2630336
dc.description.abstractWe have observed in our company that the high‐level specification of new products is difficult. The company works with legacy product platforms. Even with extensive knowledge about legacy products and applications, it can be difficult for engineers to understand if their proposed solutions for new products or features that will satisfy customers. The goal of this study was to investigate why the company is having problems with specifying new products that eventually will constitute a new product platform. We show that relying on proxies and agile development is not sufficient to close the validation loop, how validation of solution concepts fails due to insufficient specifications of needs and that engineers must rely on indirect customer feedback, which they often receive late in the development process. We trace the problem to a suboptimal definition of customer segments, causing a lack of validated needs and leading to challenges in calculating business cases.nb_NO
dc.language.isoengnb_NO
dc.titleSolution Validation and Customer Needs Understanding in the Early Phases of Product Platform Development; a Case Study in Digital Manufacturing Machinesnb_NO
dc.typeJournal articlenb_NO
dc.typePeer reviewednb_NO
dc.description.versionacceptedVersionnb_NO
dc.source.pagenumber338-355nb_NO
dc.source.volume29nb_NO
dc.source.journalINCOSE International Symposiumnb_NO
dc.source.issue1nb_NO
dc.identifier.doihttps://doi.org/10.1002/j.2334-5837.2019.00607.x
dc.identifier.cristin1745231
cristin.unitcode222,58,6,0
cristin.unitnameInstitutt for realfag og industrisystemer
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.qualitycode1


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